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Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
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What should I include in an attachment sent to customer support?
Do not include passwords or verification codes in screenshots. Include the existing case reference in the accompanying message.
What should I check before accepting a suggested substitute?
Do not treat a matching appearance or name as proof of equivalent scope. If the alternative does not meet an essential need, ask about other available choices.
How can I find out whether a special request can be accommodated?
Confirm any new requirements that would apply to the modified offer. Check whether the seller needs additional information before making a decision.